How to fix the Adobe Acrobat "Save As" error - Digital Tool Factory blog How to fix the Adobe Acrobat "Save As" error - Digital Tool Factory blog

How to fix the Adobe Acrobat “Save As” error

The Problem: You attempt to save a dynamically generated pdf built from a website and get the error “The document could not be saved, a number is out of range”

The Cause: Incompatibility of settings between the version of Acrobat that created the pdf and the version of Acrobat that is being used to view the pdf

The Solution: Go to preferences, go to “General” and uncheck “Save As optimizes for Fast Web View” and see if that fixes the problem. HT Planet PDF for the tip.


This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog


Written By Steve French


31 responses to “How to fix the Adobe Acrobat “Save As” error”

  1. Oh wow, thank you so much for that tip. I was having trouble with that error and it was quickly resolved using your advice.

  2. worked like a charm, thanks; one thing, though – if you are using acrobat 9 (windows), look not under the General tab but the Documents tab from within Preferences

  3. There is a mistake in tehse instructions! The “Save As optimizes for Fast Web View” is not under general in preferences, but under the Docuemnts tab. So go to Edit-Preferences-Documents and then uncheck the “Save As optimizes for Fast Web View”.

    Than your problem is fixed!

  4. Another work around, if you’d like to export the slides as individual files, like png, tif, etc., is to:

    choose SAVE AS OTHER….then choose MS Powerpoint presentation. Then open the PPT in powerpoint and export the slides as graphic files, such as jpeg or whatever.

  5. The “Save as” changes did NOT work (it appears in two places in Preferences, changed both) and the only non-pdf option for saving is txt which did NOT work, have plenty of space but STILL WILL NOT SAVE

  6. This sadly did not do the trick for me. Still getting 109 errors after opening a PDF I created, replacing a page within it, and then trying to save the changes.

    Have to wonder if previous versions of Acrobat allowed this but my configuration (Acrobat 10.1.7 on Windows 7) doesn’t.

    Printing a PDF did work, but the end result was a lot of changes and processing that made the file look worse than before.

  7. for me I found that box in the “Documents” tab, not “general” … but when I unchecked it – it solved the problem

  8. 2016-09-20
    Thank you STEVE FRENCH. Clicked on ACROBAT READER>Preference>Documents then de-selected as you suggested at the beginning of this page. Did not work…
    Then FORCE QUIT Adobe Reader. Tried again. Wolla!!!
    Thanks so much!

  9. I’m using Acrobat Pro DC and unchecking that box (under Documents, not General) did not work. I’m still receiving the same error. I don’t want to close the document because I’d lose the comments I’ve already written in it. What to do??

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