The Problem: You attempt to save a dynamically generated pdf built from a website and get the error “The document could not be saved, a number is out of range”
The Cause: Incompatibility of settings between the version of Acrobat that created the pdf and the version of Acrobat that is being used to view the pdf
The Solution: Go to preferences, go to “General” and uncheck “Save As optimizes for Fast Web View” and see if that fixes the problem. HT Planet PDF for the tip.
This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog
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Written By Steve French |
31 responses to “How to fix the Adobe Acrobat “Save As” error”
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This worked great. I’ve been having this problem for months! Thanks!
Glad I could be of help!
Oh wow, thank you so much for that tip. I was having trouble with that error and it was quickly resolved using your advice.
Thanks! Easy n fast removed this problem.
worked like a charm, thanks; one thing, though – if you are using acrobat 9 (windows), look not under the General tab but the Documents tab from within Preferences
thanks a million, worked like a charm.
Wonderful, thanks!
You’re a genius! Thanks.
It worked, thanks.
It did not work for me.
There is a mistake in tehse instructions! The “Save As optimizes for Fast Web View” is not under general in preferences, but under the Docuemnts tab. So go to Edit-Preferences-Documents and then uncheck the “Save As optimizes for Fast Web View”.
Than your problem is fixed!
Been beating my head against the desk for an hour! Thanks for the fix!!!!
It worked perfectly (and quickly). Thank you so much!
For me, it just changed to a different error: “A file I/O error has occurred.”
This problem has been irritating me for some time now. THANK YOU!!!!
Thanks! this was the solution!!
Excellent! This has been bugging me for weeks!
Awesome!!! ..Thank you so much for the tip 🙂 ..it was holding back lots of my work. Thanks again!
Thanks for this solution! Didn’t work at first, had to restart Adobe Reader but then worked like a charm.
Another work around, if you’d like to export the slides as individual files, like png, tif, etc., is to:
choose SAVE AS OTHER….then choose MS Powerpoint presentation. Then open the PPT in powerpoint and export the slides as graphic files, such as jpeg or whatever.
The “Save as” changes did NOT work (it appears in two places in Preferences, changed both) and the only non-pdf option for saving is txt which did NOT work, have plenty of space but STILL WILL NOT SAVE
This sadly did not do the trick for me. Still getting 109 errors after opening a PDF I created, replacing a page within it, and then trying to save the changes.
Have to wonder if previous versions of Acrobat allowed this but my configuration (Acrobat 10.1.7 on Windows 7) doesn’t.
Printing a PDF did work, but the end result was a lot of changes and processing that made the file look worse than before.
for me I found that box in the “Documents” tab, not “general” … but when I unchecked it – it solved the problem
problem solved by removing hidden info (in tool/protection)
Great Fix although “Save As optimizes for Fast Web View” was in the General tab.
2016-09-20
Thank you STEVE FRENCH. Clicked on ACROBAT READER>Preference>Documents then de-selected as you suggested at the beginning of this page. Did not work…
Then FORCE QUIT Adobe Reader. Tried again. Wolla!!!
Thanks so much!
Genius Maximus!
Txs
It worked for me. It was just in ‘documents’ and not in ‘general’ section.
Thanks!
This did not solve the problem for me.
I’m using Acrobat Pro DC and unchecking that box (under Documents, not General) did not work. I’m still receiving the same error. I don’t want to close the document because I’d lose the comments I’ve already written in it. What to do??
Thanks. That worked good for me.