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How to write an effective email

envelopeAfter listening to Jeff Atwood rant about email on the most recent Stack Overflow Podcast I thought I would write a quick guide to creating an effective business email.  I am defining “business email” as email designed to garner information needed to perform some larger, work related task.  Business emails tend to be a constant stream of communication between two parties over an extended period of time.  This quick guide should eliminate 90% of problems related to those emails.  We now resume our regular “How To Fix” formatting:

The Problem: People send email  to occupy time and simulate forward motion, and in some cases convey information, but they seldom use email to elicit information from co-workers.  Attempts to elicit information are likely to transmit anxiety from sender to receiver rather than triggering a useful response from receiver back to sender. Continue reading →

Feb 10

Written By Steve French


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