I intended the focus of the “How To Fix” posts to be Silverlight, but as I’ve encountered other problems while setting up the business, I’m posting those. The rule I established is “If it takes more than 15 minutes to fix, it gets documented” so here we go.
The Problem: You finally get Quickbooks 2010 installed and your old data migrated, and you get the “Printer not activated, error code -30” error window when sending an invoice, pictured below.
and
If you Google the error messages you will see that there are many, many reasons this error can occur.
The Cause: In my case, this was due to running Vista Ultimate 64 Bit. I assume it is the same on Windows 7 64 Bit or Vista Business 64 Bit. The cause is the pdf driver for Quickbooks not working with 64 bit Windows.
The Solution: You go to this QuickBooks help page and change a large number of properties. Why? Who knows, but that solved the problem for me. Intuit did not include any warnings about 32 vs 64 bit differences in their program, to their shame.
This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog
Tags: Intuit, Quickbooks
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Written By Steve French |
THANK YOU!!! Been going crazy with this on 3 computers since installed at my business. Going to try right away.
Kari
I had this problem with windows 7 when I installed quickbooks pro 9. I solved it by uninstalling quickbooks (the pdf converter
did not download from the disc properly)
Put your QB files on a disc
Reinstall QB–install any updates it prompts you for
Create a new folder on your desk top
Copy your files from your dics into your new folder
Double click quickbooks in your new folder
It will prompt you to do the R___updates
Do the updates,and it will open QB after it is done– you can now email an invoice
I have QB 2010 and Windows 7 32 bit. I can’t get invoice to print. Also, type and reference not showing up on checks. Help!