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How to fix Print to PDF problem in QuickBooks 2010 – Version Two

The Problem: QuickBooks 2010 refuses to print to pdf when you attempt to send an invoice on Vista 64 bit.

The Cause: Quickbooks 2010 on Vista 64 bit does not work well.

The Solution: Close all programs, go to the Task Manager and make sure that Outlook is not open in the Processes.   Reopen QuickBooks Pro 2010 and try printing the invoice to pdf again.  I have no idea why this works, and I have yet to single out which program is causing QuickBooks to malfunction, but that does seem to fix it.

 

This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog

Accounting / How To Fix— No comments
30
Jan 10

Written By Steve French

 

How to fix Quickbooks 2010 printing problem on 64 Bit Windows, (Error Code -30)

I intended the focus of the “How To Fix” posts to be Silverlight, but as I’ve encountered other problems while setting up the business, I’m posting those. The rule I established is “If it takes more than 15 minutes to fix, it gets documented” so here we go.

The Problem: You finally get Quickbooks 2010 installed and your old data migrated, and you get the “Printer not activated, error code -30” error window when sending an invoice, pictured below.

and

If you Google the error messages you will see that there are many, many reasons this error can occur.

The Cause: In my case, this was due to running Vista Ultimate 64 Bit. I assume it is the same on Windows 7 64 Bit or Vista Business 64 Bit. The cause is the pdf driver for Quickbooks not working with 64 bit Windows.

The Solution: You go to this QuickBooks help page and change a large number of properties. Why? Who knows, but that solved the problem for me. Intuit did not include any warnings about 32 vs 64 bit differences in their program, to their shame.

 

This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog

Accounting / How To Fix— 3 comments
03
Dec 09

Written By Steve French

 

QuickBooks Conversion tool will not work with 64 bit Windows, or Accounting software wants to kill me

First Microsoft discontinues Office Accounting 2009 a mere four months after I install it and spend 40 hours trying to get it working over the network with XP. Then I make the move to QuickBooks due to this press release, and discover that their oh so magnificent data conversion tool will not work with either Vista 64 bit or Windows 7 64 bit. I now have to wrangle one of the old computers from the closets, do a clean install of 32 bit vista on that, install both Quickbooks and Office Accounting on that computer, convert that over on there, and then move the Quickbooks file to one of the two 64 bit computers I have here in the house. Such joy. No wonder I hate accounting.

 

This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog

Accounting— 11 comments
19
Nov 09

Written By Steve French

 




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