How to fix problems with Clear Wireless internet service - Digital Tool Factory blog How to fix problems with Clear Wireless internet service - Digital Tool Factory blog

How to fix problems with Clear Wireless internet service

Power-Tape-Measure_13331-480x360photo © 2010 Emilian Robert Vicol | more info (via: Wylio)
The Problem: You have have Clear Wireless internet service, as well as a wifi network, and you get periodic drops and random slowness.  You contact tech support, and they tell you to make sure that the wifi router and the Clear Wimax receiver are at least two feet apart.  That does make sense, since the two units are fighting for limited parts of the radio spectrum.  You move the two apart, but that does not fix the problem.

The Cause: What the tech support person actually meant by “at least two feet apart”  was “at least twelve feet apart”.

The Solution: Move the Clear Wimax unit twelve feet or more from the wifi router.    I did that and both my upload and download speed quadrupled!  It would have been nice for Clear to tell me that initially, but life is experimentation.

 

This post originally appeared on the Stronico blog – with the absorption of Stronico into Digital Tool Factory this post has been moved to the Digital Tool Factory blog

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Written By Steve French

 

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